The Parkmobile Group (hereinafter referred to as "Parkmobile," "us," "we," or "our") is committed to respecting your privacy and to complying with applicable data protection and privacy laws. We have provided this Privacy Policy to help you understand how we collect, use, and protect your information. We wish to help you make informed decisions; therefore, please take a few moments to read the sections below and learn how we may use your personal information. You should read this notice in conjunction with the Terms and Conditions.

If you have arrived at this Privacy Policy by “clicking” on an authorized link from the Site, then this Privacy Policy applies to such Site.

This Privacy Policy does not apply to any website owned and/or operated by or on behalf of any third party even if we provide a link to such website on one of our Sites.

When we refer to “you” or “your”, we mean the person accessing the Site.  If the person accessing the Site acts on behalf of, or for the purposes of another person, including a business or other organization, “you” or “your” also means that other person, including a business organization.

Please review this Privacy Policy periodically as we may update it from time to time.  Each time you visit the Site or provide us with information, by doing so you are accepting practices described in this Privacy Policy at that time.  Note that this Privacy Policy contains several important exceptions, most notably the exception involving use of information to identify and/or pursue persons who are under criminal investigation or who damage, or may damage, our information or other resources.  Please read the entire Privacy Policy to be sure that you understand these exceptions.
1. Personal Information
We endeavor to collect and use your personal information only with your knowledge and consent and typically when you use services, make customer inquiries, register for information or other services, or when you respond to communications from us (such as questionnaires or surveys). The type of personal information we may collect could include, for example, your name and mailing address, country, company name, date of birth, gender, telephone and fax numbers, license plate number, email address, financial information, when provided (e.g. passwords, credit and debit card numbers, bank and other financial institution account number and billing address) and lifestyle and other information collected at registration or through surveys. If you choose to provide us with personal information, it will be used in support of the intended purposes stated at the time at which it was collected and subject to any preferences indicated to you. We reserve the right to use your personal information to tailor our website to your particular needs. We also reserve the right to use you personal information to send you emails specific to the website and required for the normal functioning of the website, plus additional emails, subject to your right to opt-out and discontinue such emails. You acknowledge that by providing data to us, you consent to the processing of your data in accordance with this Privacy Policy.

This Privacy Policy does not apply to any other website or offline point of contact between us and you.  This Privacy Policy does not cover information we collect by means other than the Site.  If you have any questions about how we use information collected by means other than the Site, you should inquire at or before the time you give such information to us.

2. Access to your information
If you have submitted personal information through this website, or if someone else has submitted your personal information, and you would like to request changes or have your personal information deleted from our databases, please contact us via email or send a letter to us. We will use all reasonable efforts to change or remove your personal information from our files, unless we are entitled or required to retain such information pursuant to other agreements or by law. You may also contact us at any time to request or review the personally identifiable information that we have collected about you. We would be grateful if you could also provide brief details of what information you want a copy, which helps us to more readily locate your personal data. We will then use reasonable efforts to supply you with such information and correct any factual inaccuracies in such information.

3. Information Security
Information collected by this website is stored in secure operating environments that are not available to the public. Our employees are required by us to maintain and uphold your privacy and security and are aware of our privacy and security policies. Unfortunately, no data transmission over the Internet can be guaranteed 100% secure. As a result, while we strive to protect your personal information, we cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk. Parkmobile cannot accept responsibility for any unauthorized access or loss of personal information that is beyond our control.

4. Other information that we may collect
We offer a number of services that do not require you to register for an account or provide any personal information to us. To provide our full range of services and to help us administer and improve our website, we may collect the following types of information:

Cookies are pieces of information that a website transfers to your computer's hard disk for record-keeping purposes. Cookies in and of themselves do not personally identify users, although they do identify a user's computer. Most browsers are initially set up to accept cookies. If you prefer, you can set your browser to refuse cookies; however, you may not be able to take full advantage of a website if you do so. We reserve the right to use cookies to collect demographic and profile data for purposes of delivering content specific to your interests. You should also know that companies that advertise on our Site (and their agents) one or more of the organizations with which we do business, or to which we provide links from the Site, might use their own cookies.  We have no control over such organizations’ uses of cookies and users should review the privacy policies of such organizations to determine the uses such organizations make of cookies.  This Privacy Policy does not cover how these companies use their cookies.

IP Addresses
IP addresses are used by your computer every time you are connected to the Internet. Your IP address is a number that is used by computers on the network to identify your computer. IP addresses are automatically collected by our web server as part of demographic and profile data known as 'traffic data' so that data (such as the web pages you request) can be sent to you. With your permission (upon being prompted), we will use your IP address in the process of identifying your location solely for the purposes of centering our 
locations map on your location. We will not use your IP address to attempt to identify your personal information.

Log Files

We or our hosting provider may collect traffic information from visitors for statistical analysis and Site improvement.  When you access the Site, we or our hosting provider may collect information about your visit in a log file on a server.  Log file information may include, but is not limited to, internet protocol (IP) address, browser types, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, pages visited, mouse movements and number of clicks.  We or our hosting provider use this information to analyze trends, administer sites, track users’ movements in the aggregate and gather demographic information for aggregate use in order to monitor data to ensure that it complies with our Terms of Service and to enhance or improve the user experience and our Site.  Our hosting provider and we may review this information to understand overall trends and to determine what kinds of content are popular and useful to users.

A referrer is the information passed along by a web browser that references the Web URL you linked from, and is automatically collected by our web server as 'traffic data.' We reserve the right to use this information to identify broad demographic trends that may be used to provide information tailored to your interests. You will not be personally identified from this information.

System Information
System information that we collect as part of 'traffic data' includes time, the type of web browser being used, the operating system/platform and CPU speed. This information is sent automatically by your web browser when you are connected to a website. We reserve the right to use this information for purposes of identifying broad demographic trends and may be used to provide information appropriate for your computer system. You will not be personally identified from this information.

5. Sharing of information
We feel strongly that your personal data should only be seen by you, unless you choose to share it with others. We will never sell, rent, license or exchange personal information with a third party without your permission, except as otherwise provided. No personal information will be shared with advertisers or partners without your permission. Some of your information may be shared on an aggregate basis only, as a part of a larger set of statistics (for example, statistics that indicate the percentage of our users that are female), but that information will not be sufficient to permit the recipient to identify you.

Notwithstanding the foregoing, we will only disclose personal information without your permission in the following limited circumstances: (i) if we are required to do so by law, or (ii) if we have the good faith belief that such action is necessary to conform to applicable laws or comply with legal process served on us, or to protect and defend this site's rights or property or the rights or property of an account holder of this site. We may disclose personal information about you to our affiliates. For the purpose of this Privacy Policy, 'Affiliates' means any person or entity which directly or indirectly controls, is controlled by or is under common control with us, whether by ownership or otherwise. Any information relating to you that we provide to our Affiliates will be treated by those Affiliates in accordance with this Privacy Policy.

We may provide to third parties information about you that does not allow you to be identified or contacted, including where such information is combined with similar information of other users of our website. For instance, we may provide information to third parties regarding the number of users who visit our website, the demographic breakdown of the registered users of our website, or the activities that visitors to our website engage in while on our website. The third parties to which we may provide this information may include potential or actual advertisers, providers of advertising services (including website tracking services), commercial partners, sponsors, licensees, researchers and other similar parties. We may employ independent contractors, vendors and suppliers (collectively, 'Outside Contractors') to provide specific services and products related to our website and online products, such as hosting and maintaining our message boards and developing applications for our website and email services or processing payments and making deliveries. These Outside Contractors may sometimes have limited access to information collected on our website, including your personal information, in the course of providing products or services to us. Access to your personal information by these Outside Contractors is limited to the information reasonably necessary in order for the Outside Contractors to perform their limited function for us. We also require that these Outside Contractors (i) protect the privacy of your personal information in a manner consistent with this Privacy Policy, and (ii) not use or disclose your personal information for any purpose other than providing us with the products or services for which we contracted.

6. Other websites, links and advertisers
This website contains links to other websites. We reserve this right to have advertisers or other third parties on this website who may also have links on this website and may link to this website. The privacy practices of advertisers or websites linked to this website are not covered by this privacy statement, and we are not responsible for the privacy practices or the content of such websites. Additionally, if you make a purchase from a store or merchant listed on or linked to this website, any information that you give, such as your credit card number and contact information, is provided to those merchants. These merchants have separate privacy and data collection practices, and we have no responsibility or liability for these independent policies. You should be careful to review any privacy policies posted on any of those sites before registering with and using them.

7. E-mails

We may use your e-mail to notify you about the status of an order (if you have placed one) or inquiry, provide customer service information, or answer your questions and request.  We may also occasionally send you our e-mail updates, notifications, or other promotional information about our products and services or about the products and services of our affiliated companies or trusted third party partners.  We may share your e-mail address with our affiliated companies to enable them to send you emails directly regarding their products and services, sales and other promotions.  We include information in each commercial email that allows you to stop receiving future communications.

8. Telephone Contact

If you provide us with your phone number, you may receive telephone contact form us for customer service communications, such as to ask about your order, if you have placed one, or an inquiry. If you call our customer service toll-free number, we may ask you for personal identification information, depending on the nature of your request, to assist us in responding to your requests and questions.  We may retain this information for business and marketing purposes and to help us with future orders and requests from you.

9. Contests, Promotions or Surveys *

If you participate in a contest, promotion or survey (whether online, over the phone or by mail), we may use your personal information to manage your entry in such promotion, to notify you if you are a winner, or to fulfill promotional obligations.

We select the information we send to you and may send you offers that may be of value toy you, such as discounts, exclusive offers or special event information.  The Site provides you with the option of declining to receive offers form us by “option-out” of receiving this type of communication.

To process transactions on the Site, we may share your personal information with our agents, representatives, contractors, service providers and other third parties so they can provide us with support services such as authorization of credit card transactions, order fulfillment, contests and promotional fulfillment, as well as to your credit ard issuer for their purposes.  By purchasing a parking permit, or completing a registration form so that you are able to access a purchase page for a parking permit, to a concert, game or other event on the Site, you consent (i.e. you opt-in) to us sharing your personal information with the venues, promoters, artists, teams, leagues and other third parties associated with that concert, game or other event “(Event Partners”) and other third parties. We do not offer you a separate opportunity to opt-out, or not to consent, to our sharing of your personal information with them.  Event Partners and other third parties may use our personal information in accordance with their own privacy policies, and may consequently use your personal information to contact you and may share your personal information with others.  You will need to contact those Event Partners and other third parties who contact you to instruct them directly regarding your preferences for the use of your personal information by them.

By purchasing, or making reservations for, products or services, electing to receive communications (such as emails) or electing to participate in, or register for, contests, promotions, or other programs (such as discount or rewards programs), offered or sponsored by third parties on the Site, you consent to our providing your personal information to those parties.  Those third parties may use your personal information in accordance with their own privacy policies, and may consequently use your personal information to contact you and may share your personal information with others.  You will need to contact those third parties to instruct them directly regarding your preferences for the use of your personal information by them.  We have no control over the personal information practices of Event Partners and other third parties.  You agree that we are not responsible or liable for any of their actions or omissions. Additionally, you agree that we will have the right to use and disclose all such information submitted by you for such third party offers in the same manner in which we use and disclose all other information submitted by you for offers we sponsor.

10. How We Use Financial Information

We may use your financial information to process your order, check your qualifications, to bill you for products and services and to enable you to participate in discount, automated billing and similar programs in which you may elect to participate.  By making a purchase or engaging in any other kind of activity that uses financial information, on the Site, you consent to our providing your financial information to our service providers and to such third parties as we determine is necessary to process your transactions, as well as to your credit card issuer for their purposes.  These third parties may include the credit card companies and banking institutions used to process the transaction. Also, depending on the circumstances of our arrangements, we may share your financial information with applicable Event partners, primarily for facilitating dispute resolution and customer service at the event venue on or about the date of the event.  By purchasing, or making reservations for products or services of third parties offered on the Site, or by participating in programs offered on the Site that are administered by third parties and that require you to submit financial information in order to use the, you also consent to our providing your financial information to those third parties.  Any of these various third parties are authorized to use your financial information in accordance with our contractual arrangements with such third parties and in accordance with their own privacy policies, over which we have no control.  When we provide financial information pertaining to a transaction, we may also provide payment information pertaining to that transaction, such as the amount of money paid or types of payment methods used.

11. Authorized Third Parties *

There is a link on the Site that directs customers to a Bank of America website that provides an on-line service for managing monthly parking payments.  If you follow the link and you enroll in such service, your name, credit card and bank account information and other information will be transferred to Bank of America so that they can fulfill your order and charge your credit card or execute an electronic funds transfer.  If you choose to make an online payment, please review Bank of America’s privacy policy prior to any transfer of your personal, credit card, bank account or other information.

We may also contract with some third parties to monitor certain pages of our website for the purpose of reporting website traffic, as well as to serve offer and advertisements that may be of interest to you.  Where authorized by us, these third parties may use cookies and/or other monitoring technologies to compile information about our website visitors.

12. Transfer of Business Assets

We consider the information that you provide to us to be a business asset.  Consequently, your information may be shared with a third party and may be among transferred assets if we, any or all of our subsidiaries or affiliates, or any of their assets is ever acquired by a third party.

13. Disclosure of Information for Legal and Other Purposes

We may also disclose personal, financial and other information that you have provided when we determine that such disclosure is necessary to comply with law, required in connection with a legal proceeding, to cooperate with law enforcement or to protect the interests or safety of our company or other visitors to the Site or users of services or products provided by us.  We may also disclose personal, financial and other information that you have provided to our subsidiary and parent companies and business, and other affiliated legal entities and business with whom we are under common corporate control.

14. Clickstream Data

As you use the Internet, a trail of electronic information is left at each website you visit.  This information, which is sometimes refered to as “clicksteam data”, can be collected and stored by a website’s server.  Clickstream data can tell us the type of computer and browsing software you use and the address of the website form which you linkied to our Site.  We may use clickstream data as a form of non-personally identifiable information to anonymously determine how much time visitors spend on each page of the Site, how visitors navigate throughout the Site and how we may tailor our web pages to better meet the needs of visitors.

15. Our Security Precautions; Geographic Location of Information

No website is 100% secure.  You can usually tell whether encryption is being used by noting the “locked” or other status indicator on the browser you are using.  If the browser you are using does not indicate that the session is secure (e.g. by displaying a lock, a key or similar icon), you should assume that the connection is not secure and that third parties will receive information shared by you and us during that part of the session.

Your information may be transferred to and maintained on computer networks which may be located outside of the state, province, country or other governmental jurisdiction in which you reside and the country or jurisdiction in which these computer networks are located may not have privacy laws as protective as the laws in your country or jurisdiction.

16. International Users

If you are visiting the Site form outside the U.S. your connection may be through and to servers located in the U.S., your registration, entries and orders placed through the Site may be fully process in and from the U.S. and all information you provide may be processed and maintained in our web servers and internal systems located in the U.S.  By using the Site, you authorize the export of personal information to the U.S. and its storage and use as specified above when you provide such information to us.  This Privacy Policy and our legal obligations are subject to the laws of the State of Georgia and the U.S. regardless of the location of any user.  Any claims or complaints must be filed in the U.S. and the State of Georgia, City of Atlanta.

17. Misappropriation of Personal Information

For the purposes of any applicable law regarding notification of persons whose personal information was or is reasonably believed to have been, acquired by an unauthorized person, any required notification may, where permitted by law, be made by the use of e-mail, telephone, fax, mail (including a notice printed in an available rea of a bill or statement) or posting a notice on the Site.  The specific means used is up to us and we will use our judgment based on the circumstances.  Where any notice is to be sent to a specific address or number (such as e-mail address, physical address, telephone number, etc.), we will use the latest available address in our records.  YOU AGREE TO THIS MEANS OF NOTIFICATION

18. Site and Service Update

We may also send to you updates and service announcements about our Site.  You may not un-subscribe or opt not to receive such announcements because such announcements contain important information about the services offered through the relevant Site(s). 

19. Response Times

We will use commercially reasonable efforts to make any changes you request.  Many such changes may be accomplished using batch processing (i.e. collection a number of similar change requests and making all such changes at once), so the changes may not be immediately effective.  If you require an immediate change to your personally identifiable information and are unable to make such a change using the available Site resources, please contact us.

20. Correcting or Updating Personal Information

If your personal information changes or you have reason to believe that your personal information as we maintain it is incorrect and you are unable to change your personal information by logging into your account, you may contact us through the “Contact us” form click ere, and we shall attempt to accommodate all reasonable requests for such changes.  Note that some information may only be changed by contacting the administrator of the Site.

21. Choice/Opt-out

We recommend that users who no longer wish to receive promotional materials or have their information provided to third parties log into their accounts and modify their account settings, as users may have chosen to receive promotional materials in the account registration process.  If you are still receiving promotional materials 30 days after modifying your account settings, you may contact us directly using the information below to opt out of receiving such communications or having information shared.  Our compliance with such requests may involve batch processing and other processes that take 30 days or longer.  If you opt not to receive such communications or allow us to share your information and then give your personal information to us again using the Site or under other circumstances that permit us to use your information, we will regard your opt-out as rescinded.  Also, please note that users may not necessarily opt out of receiving all communications form us or opt out of sharing certain information with third parties, as specified as being necessary in various portions of this Privacy Policy.

You may additionally opt-out of receiving email communications by using the opt-out instructions included in an email you may receive from us.  Please note that changing or deleting your information through the Site, or otherwise opting-out of receipt of email communications form us and third parties (other than Event Partners*) will only change or delete the date in our database for purposes of transacting future business on the Site and for managing future communications from us and third parties. These changes and deletions will not change or delete:

(a)    * Information already collected as part of a particular permit purchase in our transaction database which may be shared with our Event Partners regardless of our email preferences; or

(b)    * Information that we may have already forwarded to Event Partners, credit card companies or any other third parties, all as provided above in this Privacy Policy

22. No liability for acts of third parties
Although we will use reasonable efforts to safeguard the confidentiality of your personal information, transmissions made by means of the Internet cannot be made absolutely secure. We will have no liability for disclosure of information due to errors in transmission or unauthorized acts of third parties. In addition, we will release specific information about you to comply with any valid legal process such as a search warrant, subpoena, statute or court order. We will also release specific information in special cases, such as if there is an attempted breach of security.

23. Minors
This website is directed toward and designed for use by persons aged 18 or the age of majority in the jurisdiction in which you reside. We will not approve applications of, or establish or maintain accounts for, any child that we know to be under the age of 18. We do not solicit or knowingly collect personal information from children under the age of 18. If we nevertheless discover that we have received personal information from an individual who indicates that he or she is, or that we otherwise have reason to believe is, under the age of 18, we will promptly delete such information from our systems. Additionally, a child's parent or legal guardian may request that the child's personal information be corrected or promptly deleted from our files by contacting us.

24. Privacy support
We reserve the right to amend or modify this Privacy Policy at any time upon prior notice to you by email, and by thereafter posting amended terms on this website. Your continued use after such notice indicates your acceptance of the amended Privacy Policy. You should check this Privacy Policy periodically for modifications by referencing the Effective Date posted above.

25. Contact us
If you have any inquiry about Parkmobile's data protection and privacy policy or practices, please write or
 email us. Thanks for taking the time to read this.


*Applies to permits only